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Operationalize AI throughout your business

   Infuse IBM Watson into your workflows to predict and shape future outcomes, automate complex processes, and optimize your employees’ time
   Assess your AI journey 
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     * 01Overview
     * 02What’s new
     * 03Use cases
     * 04Products overview
     * 05Client stories
     * 06Resources

   Put AI to work

Rethink workflows and improve outcomes with IBM Watson

   Infuse IBM Watson® into your apps and workflows to tap into organizational data and put AI to work across multiple departments – from finance, to customer care, to supply chain. With IBM Watson, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data.

   What’s new

   Get the latest on AI from IBM – from product releases to AI in the news

IBM Watson AIOps

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   Find problems faster, get better insights, and solve your next outage before it starts.

   Read the announcement 

IBM Watson Assistant

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   Deliver fast, accurate answers around COVID-19 for customers, employees and citizens.

   Register for access 

Forrester Study: 310% ROI over 3 years

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   Learn how IBM Watson Assistant is helping enterprises save USD 25.7 million in customer service.

   Learn more 

AI for IT operations

   Focus on innovation, not outages. Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.

   Explore AI for IT operations 

AI for customer service

   Improve customer and employee experiences with IBM Watson Assistant – the smarter AI assistant for business.

   Discover IBM Watson Assistant 

AI for financial operations

   Increase agility and efficiency in financial planning and analysis with smarter performance management. Collaborate across the organization to create truly integrated plans.

   Explore IBM Planning Analytics powered by TM1® 

AI for risk and compliance

   Accelerate insights and increase efficiency through applied innovation and domain expertise to make timely, risk-aware decisions.

   Explore IBM RegTech 

Products overview

   Make more accurate predictions, detect fraud, scale expertise, and supercharge your enterprise search with IBM Watson.
     * IBM Watson AIOps 
     * IBM Watson Assistant 
     * IBM Planning Analytics 
     * IBM Financial Crimes 
     * IBM Cognos Analytics 
     * IBM OpenPages with Watson 

IBM Watson AIOps

   Focus on innovation, not outages. Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.

   Learn more 

IBM Watson Assistant

   Build, train, and deploy conversational interactions into any application, device, or channel – on any cloud.

   Learn more 

IBM Planning Analytics powered by TM1

   Automate planning, budgeting, forecasting, and analysis. Integrate financial and operational plans across your organization to produce more accurate forecasts.

   Learn more 

IBM Financial Crimes Insight for Alert Triage

   Enables financial institutions to augment current anti-money laundering (AML) and sanctions programs with IBM Watson AI, machine learning and analytics.

   Learn more 

IBM Cognos Analytics

   Visualize, analyze, and share actionable insights about your data with anyone in your organization on an AI-powered business intelligence platform.

   Learn more 

IBM OpenPages with Watson

   Redefine how you manage governance risk and compliance GRC with AI and advanced analytics.

   Learn more 

   Client stories

Resolving 7,000 customer inquiries per day

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   Humana was able to reduce pre-service calls and improve provider experiences with conversational AI.

   Read the story 

Acting fast and reducing complexity

   IBM Presents: Transforming a Finnish energy business with data and AI  

   With IBM Planning Analytics, Finnish energy giant Vapo Oy built an entire sales and planning environment based on ever-changing needs.

   Watch the video (03:06) 

Reducing time spent on research by 75%

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   Woodside Energy, one of Australia’s largest oil and gas companies, scales the knowledge of its senior experts with IBM Watson Discovery.

   Learn more 

Generating sales insights automatically

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   With IBM Cognos® Analytics, fashion giant Ecco Ireland is able to generate sales reports automatically – rather than in days – to act on insights quickly.

   Read the case study 

Enhancing risk and controls management

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   HypoVereinsbank, a member of UniCredit, is using IBM OpenPages to automate reporting processes and simplify tracking for over 3,000 internal controls.

   Read the case study 

Stop payment fraud in real time

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   STET, the French payment switch, processes 24 billion transactions per year. Using IBM Safer Payments, they’re also saving USD 115 million.

   See how they did it 

   Resources
   

Explore AI from IBM

   See how IBM Watson is changing how people work, redefining the way businesses operate, and transforming entire industries.

   
   

IBM Watson Assistant a Leader

   Discover why IBM Watson Assistant has been named a Leader in Forrester’s New Wave report on Conversational Computing.

   
   

Make better decisions with Cognos Analytics

   You don’t have to be in the Fortune 500 to get the cutting-edge business intelligence you need to make better-informed decisions.

   
   

Read Forrester’s Total Economic Impact study

   Customers using IBM Planning Analytics can save USD 1 million over three years with more streamlined reporting. (PDF, 3.5 MB)

   
   

Managing compliance and mitigating fraud

   Learn how AI is changing the way institutions manage AML compliance, combat fraud and financial crime, and conduct surveillance. (PDF, 586 KB)

   
   

AI client stories

   IBM Watson is changing how business gets done.

   

   Engage an expert

   Schedule a one-on-one consultation with experts who have worked with thousands of clients to build winning data, analytics and AI strategies.

   Book a consultation 

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Analyze

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Journey to AI

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